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Operations Support

Behind the mobile user are numerous operations support systems and services. These include systems for managing customers, bills, load balancing, security and network maintenance. 


Techviser consultants have decades of experience in developing and analyzing operations support systems for communications companies. They have also studied interfaces and connections between systems, which may face political, technical and funding barriers to implementation. When they were at Bell Labs they identified over 400 operations support systems, many of which had dreadful user and computer-to-computer interfaces. These problems are still with us as new systems are developed.

Typical Projects

Techviser can help clients: